When you are looking for a service provider for your transport, you prefer to do business with a reliable party. TransUrgent and all other TransHeroes business units all use the same simple TransHeroes conditions. We think it is important to help each other and we do this by completely unburdening you. From the moment you book the transport with us, our specialists take over all transport tasks for you.
TransHeroes has several certificates and quality marks in the field of transport and customs. For example, our customs department has a full AEO certification and our transport department has several ISO quality marks. So you are assured that you are doing business with a reliable party. Any required customs documents are drawn up by our own customs department. Thanks to the AEO certification, we are checked less often and your shipment will not be delayed at border posts.
From the moment you request a quote, you will receive your own contact person. He or she knows exactly what your shipment is about, what the current status is and is available for all your questions. You also get access to our customer portal. There you will receive the quote, approve it and you can chat live with your contact person. This allows you to chat quickly and easily about your urgent transport.
You will receive a no-obligation quote from us within 30 minutes. Your shipment can be on its way to its destination in Europe within a few hours.
After requesting your quote, you will get access to our customer portal. Here you will find the quotation, approve it and track your shipment. You also have the option to chat live with your contact person and book new transports.